This apprenticeship includes knowing your customer profile, interacting with customers, dealing with payments, helping customers to choose products and maintaining stock levels. You’ll learn about complying with legal requirements and understanding consumer law.
What you will achieve:
You will achieve an Intermediate Apprenticeship in Retail skills.
This can lead to roles like:
How does it work?
This level 2 apprenticeship will take 12 months to complete.
You’ll receive expert face to face training, supported by online learning and on the job work experience to develop valuable skills.
You can expect to spend 20% of your working week training, but this doesn’t mean you’ll have to be on a training course or in a classroom. You might be carrying out research for projects and assignments set by your tutor, work shadowing colleagues, learning new skills or attending training courses run by your employer.
Our tutors will visit you every 3-4 weeks and spend 2-3 hours with you at each session. They will tackle agreed learning topics, mark your assignments and written work, set targets and help you plan for assessments. They’ll be your champion throughout the process, so use them to get the most out of your training.