Business Training

Learn more about Business Training options here...

One of Central’s unique strengths is our ability to tailor Apprenticeships and courses to meet the needs of both the employer and the learner.  All of our courses run by this innovative department are to the highest standard and we are one of the few training providers offering progression routes from Level 2 beginners to degree level.

 

On many occasions over the years, Business Training Apprentices have been nominated for and won awards or accreditations testifying their exceptional progress throughout their Apprenticeship programme.  The range of Traineeship and Apprenticeship options have been chosen to ensure that they enhance a range of businesses but please call to discuss any further options that may be available.

 

Traineeship

If you are between 16-18 years old with no or very little work experience then a Traineeship Programme may be ideal for you. The Traineeship Course is tailored to your individual needs and will concentrate on building up your employability, customer service skills and focus on the vocational area you wish to progress to such as business administration/hairdressing/design to prepare you to start an Apprenticeship. These programmes last a minimum of 6 weeks, up to 24 weeks. However, most learners progress to an Apprenticeship by week 16.

Customer Service Level 2 Apprenticeship

This Apprenticeship includes understanding customers, consumer branding and how this affects customers, dealing with customer complaints, updating your own knowledge and continued self-development, consumer law.

 

Entry Requirements:

Ideally GCSE grade 3 (D) in both English & Maths

 

Duration & Level:

This Apprenticeship will take a minimum of 12 months to complete and is at Level 2.

Qualifications:

You will achieve an Intermediate Apprenticeship in Customer Service.

Customer Service Level 3 Apprenticeship

This Advanced Apprenticeship includes understanding customers and customer retention, consumer branding and how this affects customers, managing customer complaints, consumer law, exceeding customer expectations and managing team performance.

Entry Requirements:

Ideally GCSE grade 9 to 4 (A-C) in both English & Maths.

Customer Service Level 2.

Duration & Level:

This apprenticeship will take a minimum of 12 months to complete and is at Level 3.

Qualifications:

You will achieve an Advanced Apprenticeship in Customer Service.

Business Administration Level 2 Apprenticeship

This Apprenticeship includes managing personal performance producing business documents, making and receiving telephone calls, using office equipment, handling mail and use of computer software.

 

Entry Requirements:

Ideally GCSE grade 3 (D) in both English & Maths.

 

Duration & Level:

This Apprenticeship will take a minimum of 12 months to complete and is at Level 2.

 

Qualifications:

You will achieve an Intermediate Apprenticeship in Business and Administration.

Business Administration Level 3 Apprenticeship

This Apprenticeship includes principles of business, managing own and others development, creating bespoke business documents, managing team performance and managing a project.

Entry Requirements:

Ideally GCSE grade 9 to 4 (A-C) in both English & Maths.

Business Administration Level 2.

Duration & Level:

This Apprenticeship will take a minimum of 12 months to complete and is at Level 3.

 

Qualifications:

You will achieve an Advanced Apprenticeship in Business and Administration.

Business Administration Level 4 Apprenticeship

This Higher Apprenticeship includes managing an administration department, managing events, analysing and presenting business data, managing a project as well as dealing with recruitment and selection.

 

Entry Requirements:

GCSE grade 9 to 4 (A-C) in both English & Maths.

Business Administration Level 3.

Current employment with some management responsibilities.

 

Duration & Level:

This Apprenticeship will take a minimum of 18 months to complete and is at Level 4.

 

Qualifications:

You will achieve a Higher Apprenticeship in Business & Administration.

Retail Level 2 Apprenticeship

This Apprenticeship includes knowing your customer profile, interacting with customers, dealing with customers’ payments, help customers to choose products, maintain stock levels, comply with legal requirements and understand consumer law.

Entry Requirements:

Ideally GCSE grade 4 (D) in both English & Maths.

Duration & Level:

This Apprenticeship will take a minimum of 12 months to complete and is at Level 2.

Qualifications:

You will achieve an Intermediate Apprenticeship in Retail skills.

Retail Level 3 Apprenticeship – Visual Merchandising

This Advanced Apprenticeship includes managing visual displays, managing a budget, managing staff, understanding the retail selling process and managing stock in a retail environment.

 

Entry Requirements:

Ideally GCSE grade 3 (E) in both English & Maths, Level 2 Retail would be beneficial.

Current employment within a suitable retail outlet with a supervisory role.

 

Duration & Level:

This Apprenticeship will take a minimum of 12 months to complete and is at Level 3.

 

Qualifications:

You will achieve an Advanced Apprenticeship in Visual Merchandising.

Retail Level 3 Apprenticeship – Retail Management

This Advanced Apprenticeship includes managing staff levels throughout the store, managing payment systems, producing staffing schedules, preventing wastage and loss, managing conflict in a team and allocating work to a team.

 

Entry Requirements:

Ideally GCSE grade 3 (E) in both English & Maths, Level 2 Retail would be beneficial

Current employment within a suitable retail outlet with a supervisory role.

 

Duration & Level:

This Apprenticeship will take a minimum of 12 months to complete and is at Level 3.

 

Qualifications:

You will achieve an Advanced Apprenticeship in Retail Management.

Team leading Apprenticeship

This Apprenticeship will include providing direction, instruction and guidance to your team, understanding different leadership styles, managing projects, planning and monitoring workloads, building internal and external relationships.

 

Entry Requirements:

Ideally, 5 GCSE’s at grade 4 to 9, including English & Maths.

Current employment with managerial responsibility.

 

Duration & Level:

This Apprenticeship will take between 12 and 18 months to complete and is at Level 3.

 

Qualifications:

You will achieve an Intermediate Apprenticeship in Team Leading.

Management Level 3 Apprenticeship

This Advanced Apprenticeship includes principles of leadership and management, managing a team, implementing change, managing a project, discipline and grievance management and managing resources.

 

Entry Requirements:

Ideally GCSE grade 9 to 4 (A-C) in both English & Maths.

Team leading Level 2.

Current employment within a managerial position.

 

Duration & Level:

This Apprenticeship will take a minimum of 12 months to complete and is at Level 3.

 

Qualifications:

You will achieve an Advanced Apprenticeship in Management.

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Central Training Group

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